Why Does My Toilet Keep Running?

Ever wonder, "Why does my toilet keep making that trickling sound" or "Why is the toilet always running?"

This is one of the most common plumbing issues the average person runs into. We're here to help.

If you're not in the mood to troubleshoot the problem yourself, here at The Original Plumbing Company we are available 24 hours a day to come solve the issue for you!
Just give us a quick call at (800) 863-1979 and we'll be out to help in no time.

Does a Running Toilet Need to be Fixed?

Yes! A constantly running toilet can waste hundreds of gallons of water per day, costing you money!

What Causes a Continuously Running Toilet?

There can be one of several things going on. Check out the picture below to get an idea of what we're talking about when referencing toilet parts.

Image showing the anatomy of a toilet, labeling all the internal parts of a toilet

The anatomy of a toilet


The Most Common Cause of a Running Toilet is the Flapper

The first thing to check when troubleshooting a running toilet is the flapper and the flush valve seal. If either of these have a crack, have decayed, or are otherwise compromised, they will not function properly and cause the toilet to keep running.

Be sure to turn off the water valve first, then drain all the water out by flushing.

Next, remove the flapper, get a new one, and replace it.

Double-Check that the Chain isn't Causing the Problem

While you're checking the flapper, go ahead and give the chain a look.

If it's too long or too short, problems may arise. Ensure the spot at which the chain is connected allows it to make a proper and efficient seal. If it's too short, a seal won't be made, and if it's too long, the chain may be getting caught on things.

The Float Ball and Float Arm May Be the Culprit

The last thing to check before considering professional help via The Original Plumbing Company's Emergency Plumbing expertise is the float ball and arm.

First, lift the float arm connected to the ball. Ensure it isn't touching the side wall of the inside of the toilet back. If lifting it stops the sound of running water, the float arm may be implicated in the problem. It may not be high enough.

If the ball is sinking, it may be cracked, in which case it needs to be replaced.

When DIY Solutions Just Don't Cut It

If none of these quick solutions did the trick, the next best course of action would be to give the Original Plumbing Company a call at (800) 863-1979, describe your issue, and request a quote and a timeline for arrival.

Something as simple as this is no problem for our technicians, and we can be in and out in a surprisingly little amount of time!

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